Questions owners actually ask

An owner can ask a broad question and still need one real month before the answer becomes a plan. The short answers are here. A month of your own still has to be read before an answer becomes a plan.

Read a real question
A person resting a tired face beside an open laptop
What do you actually do.

We keep the books, close the month, reconcile the bank, and prepare statements an owner can explain. We set a payroll company up, watch one payday cross into those books, and stop. Filing the return is the last step, after the months stop arguing with each other. The limit on signed reports is drawn on the disclosures page, not in this answer.

The first screen of the home page says the same thing in fewer words, with Steven Palmieri named as Tax CFO and the Entrepreneur's CFO. If you only remember one sentence, remember that the month has to be named before the return is prepared.

Do you run payday every period.

No. Setup is the job we describe on the setup page. The login stays with you. A payroll company or you yourself can run the later paydays. Staying on the button every period is a different scope, and it is not the default hiding inside the word setup.

If paydays have already happened with no company and no accounts, the first job is still setup, plus a cleanup of the paydays that already leaked into the bank as undifferentiated withdrawals. That cleanup is part of making the path, not a promise to run the next year of Fridays.

Can the return start while months are open.

We can look. We should not file. An open month is a hole in the year. Filing over the hole produces a number nobody can defend when a notice arrives. The return page says this in a longer way. The short version is the same decision.

If eleven months are closed and one is open, say so. Sometimes the open month is small and can be finished before the filing date. Sometimes it is the month that changes the year. We would rather see it than hear that everything is fine.

The bank already matches. Are we done.

Not when classes are blank, fees are buried, or transfers were called sales. The close page lists the ways a green screen still lies. Bring the month that matches and the one deposit you cannot explain. The second item is usually the whole lesson.

A match is worth celebrating only after the story is filled in. Owners who stop at the match are the ones who meet the problem again on the return, when changing it is more expensive in time.

What should I send first.

One open month, the bank export for that month, and both sides of the awkward weekend. Both sides means the customer ticket and the processor payout, or the bill and the payment, whatever pair refuses to agree. A photo is enough.

Do not send a year of paper on the first day if you have not looked at it. One month teaches the pattern. The rest of the year can follow the same request, once we know what the pattern is.

Will you tell me the bill will go down.

No. We will tell you what the records support. A lower bill is sometimes the result of fixing a mistake, such as income that was never income. Sometimes the result is a bill that was understated. We do not know which one you have until the month is read, and we will not guess in a headline.

Anyone who leads with a savings figure is selling the feeling of relief. Relief is a fine feeling after the work. It is a bad promise before the work.

Who answers the phone.

You will be talking to the Steven Palmieri practice. That sentence is also on the form, on purpose, so the form and this answer do not drift apart. The footer names the practice in the provider line. There is no separate switchboard and no published mailbox on these pages.

A time on the booking page and a note on the form reach the same people. Use whichever is easier. When the month is already known, the form is the quicker door. If you want a conversation before you attach anything, pick a time.

Is there a counter in my town.

This practice has no lobby in your town. The first meeting is a call or a form. The work happens in the books, which travel better than a lobby does. If your state agency has its own counters, that is their map, not ours.

Bring the question anyway. A missing counter is not a missing practice. The phone number in the footer is the same on every page, and it reaches a person.

Send the question.

Ask the question in your own words, and name the month it belongs to if you know it.

Steven Palmieri, Tax CFO

You will be talking to the Steven Palmieri practice.

What to read next.